POLICY

Learn about the policies for booking an appointment at My Beloved Lash.

BOOKING

— Bookings are subject to availability and we recommend booking in advance.
— Join our waitlist to get updates on your preferred availability.
— You cannot book or waitlist if you have an unpaid balance.

FILL

— A Fill every 2-3 weeks is recommended.
— After 30 days or having less than 40% of your lashes left after outgrown lashes are removed is a new set.


1 Week Fill — 1-9 days
2 Week Fill — 12-16 days
3 Week Fill — 19-23 days
4 Week Fill — 26-30 days
New Set — 30+ days

DEPOSIT

— Deposits are $30.
— Deposits are non-refundable.
— Deposits are not required when booking a returning fill.
— Rescheduling with at least 24h before your appointment time allows a one-time deposit transfer. Rescheduling a second time requires a new deposit.
— Rescheduling within 24h of your appointment time requires a new deposit.

CANCELING AND RESCHEDULING

— Cancel or reschedule before 24h of your appointment time to avoid fees.
— Canceling or rescheduling within 24h of your appointment time will incur a fee.

LATE ARRIVALS AND NO-SHOWS

— Contact the salon with your time of arrival to let us know you are still coming. Your appointment time is reserved for you, however it cannot be extended.
— After 15m without contact, your appointment may be considered a no-show.
— A no-show will incur a fee and must prepay for future appointments.

FEES

— Fees are 25% of the service booked.
— All fees collected are paid to the technician(s) affected by the last minute change. We kindly request understanding that the fees are necessary to cover the time and opportunity cost for the technician